Responsible Gambling Policy for onlinecasinomrbet.com

At onlinecasinomrbet.com, operated by Mr Bet online casino , we are fully committed to promoting responsible gambling practices and creating a safe and enjoyable environment for all our players. While we want you to have fun, we also recognize that gambling can sometimes lead to problems for a small number of individuals. This policy outlines our commitment to preventing problem gambling and providing tools and support to those who need it.

1. Our Commitment to Responsible Gambling

  • Protecting Minors: We strictly prohibit anyone under the legal gambling age (18 or the age of majority in their jurisdiction, whichever is higher) from registering an account or playing on our platform. We employ robust age verification processes.
  • Preventing Problem Gambling: We actively work to prevent compulsive gambling and provide support to those who may be developing gambling problems.
  • Secure Environment: We ensure a secure and private gaming environment.
  • Fair Play: We are committed to fair and transparent gaming.

2. Tools for Responsible Gambling

We provide various tools and features to help you manage your gambling effectively:

  • Self-Exclusion: If you feel you need a break from gambling, you can choose to self-exclude from our services for a specified period (e.g., 6 months, 1 year, 5 years, or permanently). During this period, you will not be able to log in, deposit, or receive marketing communications from us. To activate self-exclusion, please contact our Customer Support team.
  • Deposit Limits: You can set daily, weekly, or monthly deposit limits on your account. Once a limit is set, you will not be able to deposit more than the specified amount within the chosen timeframe. You can adjust these limits at any time; however, increasing a limit will usually take a grace period to become effective (e.g., 24-72 hours) to allow you to reconsider. Decreasing a limit typically takes effect immediately.
  • Loss Limits: Similar to deposit limits, you can set limits on the amount of money you are willing to lose over a specific period.
  • Session Limits / Reality Checks: You can set a time limit for your gaming sessions. Once this limit is reached, a pop-up notification will appear, reminding you of the time you've spent playing and giving you the option to continue or log out.
  • Account History: You can easily access your transaction and gaming history in your account section. This allows you to monitor your deposits, withdrawals, bets, and losses over time.

How to Set Limits or Self-Exclude:

You can usually find these options within your account settings under a "Responsible Gaming" or "Limits" section. If you cannot find them or need assistance, please contact our Customer Support team, who will be happy to guide you through the process.

3. Identifying Problem Gambling

Gambling should be an entertaining pastime, not a source of stress or financial difficulty. Here are some signs that gambling may be becoming a problem:

  • Spending more money and time on gambling than you can afford.
  • Chasing losses (trying to win back money you've lost).
  • Neglecting responsibilities (work, family, social life) due to gambling.
  • Lying about your gambling activities.
  • Feeling anxious, stressed, or irritable when you can't gamble.
  • Borrowing money or selling possessions to gamble.
  • Gambling affecting your relationships with others.
  • Difficulty stopping or controlling your gambling.

If you recognize any of these signs in yourself or someone you know, it's important to seek help.

4. External Help and Support

We encourage anyone concerned about their gambling habits to seek independent professional help. There are many organizations dedicated to assisting individuals with problem gambling:

  • Gamblers Anonymous: A fellowship of men and women who share their experience, strength, and hope with each other that they may solve their common problem and help others to recover from a gambling problem. (www.gamblersanonymous.org)
  • GamCare (UK): Provides support, information, and advice to anyone experiencing problems with gambling. (www.gamcare.org.uk)
  • Gambling Therapy: A global service providing free practical advice and emotional support to anyone affected by problem gambling. (www.gamblingtherapy.org)
  • National Council on Problem Gambling (USA): Provides a national helpline and resources for problem gamblers and their families. (www.ncpgambling.org)
  • [Add relevant local support organizations here based on your target audience's regions - e.g., "GambleAware (Australia)", "Responsible Gambling Council (Canada)", etc.]

5. Protecting Minors

We use sophisticated verification systems to ensure that no one under the age of 18 (or the legal age of majority in their jurisdiction) can access our services.

Parents and guardians can use filtering software to prevent minors from accessing gambling sites. Examples include Net Nanny (www.netnanny.com) and Cyber Patrol (www.cyberpatrol.com).

6. Our Customer Support Team

Our dedicated Customer Support team is trained to assist you with responsible gambling inquiries. They can provide information on our responsible gambling tools, guide you through setting limits, or initiate a self-exclusion. While they cannot provide professional advice on problem gambling, they can direct you to appropriate support organizations.

Contact Us:

If you have any questions or concerns regarding responsible gambling, or if you need assistance with any of the tools mentioned above, please do not hesitate to contact our Customer Support team.